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Lender Layoffs and Loan Program Suspensions

This page provides a list of education lenders who have laid off staff or temporarily suspended or permanently exited one or more student loan programs since August 2007. (Some of these lenders may have exited FFEL or private student loan programs for reasons unrelated to the subprime mortgage credit crisis or the cuts in FFELP lender subsidies.)

Last updated: September 4, 2008.

Lender Layoffs

The total job loss estimate for the student loan industry is more than 4,463 layoffs. This estimate understates the actual total due to several lender layoffs for which no total could be obtained.

Lenders laying off staff (including attrition): 16 total

  • Brazos Higher Education Service Corporation, Academic Finance Corporation
  • College Loan Corporation
  • FinanSure
  • First Marblehead
  • Goal Financial
  • Illinois SAC
  • Loan to Learn
  • MOHELA
  • NELNET, Union Bank & Trust
  • National Education
  • NextStudent
  • PHEAA
  • Sallie Mae
  • Student Assistance Foundation of Montana
  • Student Loan Xpress
  • US Education Finance Group

Loan Program Suspensions

A total of 134 education lenders have exited or suspended their participation in all or part of the federally-guaranteed student loan program (FFELP). 106 of the lenders have suspended participation in all of FFELP (2 only out of state, 2 in selected locations and/or types of colleges and 1 just first-time borrowers) and 28 have suspended just consolidation loans (for a total of 134 suspending consolidation loans).

31 lenders have suspended private student loans. (A total of 138 unduplicated lenders have suspended federal and/or private loan programs.)

These totals include 16 nonprofit state loan agencies. Four state loan agencies -- PHEAA, MEFA, MHESLA and Brazos -- have suspended all FFELP originations. NorthStar Guarantee had suspended all of FFELP, but has subsequently resumed making Stafford and PLUS loans but not consolidation loans. Brazos had suspended participation in FFELP, then resumed participation and then suspended participation in FFELP a second time. Kentucky Higher Education Student Loan Corporation had previously suspended Stafford and PLUS loans for first-time borrowers, but subsequently resumed making Stafford and PLUS loans (but not consolidation loans) to all borrowers.

Every type of lender has been affected: 16 state loan agencies, 62 banks, 18 credit unions, 4 non-profit lenders, 3 school-as-lender schools (with 45 more coming soon) and 35 non-bank lenders.

The following table summarizes the marketshare of lenders suspending one or more federal loan programs based on FY2006 and FY2007 federal loan volume data in the FFEL program. It does not include lenders who suspended participation and subsequently resumed participation.

Loan Program FY2006 FY2007
Stafford and PLUS Loans
(excluding School-as-Lender schools)
12.6%
$6.3 billion
> 740,000 borrowers
24 of the Top 100
12.3%
$7.0 billion
> 750,000 borrowers
27 of Top 100
Stafford and PLUS Loans
(including School-as-Lender schools)
15.9%
$7.9 billion
> 940,000 borrowers
34 of the Top 100
16.0%
$9.1 billion
> 970,000 borrowers
37 of Top 100
Consolidation Loans 83.9%
$60.7 billion
> 2.1 million borrowers
10 of Top 10
44 of Top 100
85.4%
$40.4 billion
> 1.4 million borrowers
10 of Top 10
43 of Top 100

Note that while there were more than 2,000 lenders participating in FFELP in FY06, most of the loan volume is originated by the top 100 lenders. The top 100 lenders accounted for 91.5% of FY2007 Stafford and PLUS loan origination volume and 90.8% of FY2006 Stafford and PLUS loan origination volume. The top 100 lenders accounted for 99.8% of FY2007 consolidation loan volume and 99.7% of FY2006 consolidation loan volume. The top 100 lenders accounted for 98.6% of FY2007 loan holdings and 98.5% of FY2006 loan holdings.

Most of the major lender partners of school as lender schools have ended their participation in the school as lender program, including Sallie Mae, Nelnet, PHEAA, CollegeInvest, Brazos and MHESLA, as well as six other lenders. The 45 affected schools are now looking for new lender partners, but are unlikely to find them. These schools originated $1.7 billion in Stafford loans to more than 200,000 borrowers in FY2006 (3.3% of loan volume) and include 10 of the top 100 Stafford and PLUS loan originators.

If school as lender schools are included in the totals, a grand total of 178 lenders have suspended participation in one or more FFEL loan programs.

Some of the smaller lenders who have exited the student loan programs have reported an inability to liquidate their education loan portfolios even after they have exited.

 
 
Lender Suspensions

The following table lists the lenders who have suspended one or more loan programs, with information about the types of loans they have suspended. It also includes rank information based on FY2006 and FY2007 federal loan volume data. Rank information is included only for lenders who have suspended one or more federal loan programs. If a lender has suspended only private loan programs, no rank information is included. The nonprofit state loan agencies are listed with the name of the state in brackets after the name.

Lender What? FY2006 Federal Rank FY2007 Federal Rank
Originations Consolidations Holdings Originations Consolidations Holdings
A+ Funds/Medfunds Graduate Level FFELP
Private
           
Abilene Teachers Federal Credit Union FFELP            
Academic Funding Group / Provincial Bank FFELP
Private
57     78    
Academic Financial Services FFELP            
Academic Loan Group FFELP   17 31   17 23
Access Credit Union FFELP            
Access Group Consolidation
Private
11 12 13 10 21 13
Alaska Commission on Postsecondary Education [Alaska] Consolidation   92 94   97 86
Affinity Direct/Educational Direct FFELP   19   45 4 84
ALL Student Loan FFELP Outside California 43 42 42 36 55 37
Amarillo National Bank FFELP            
American Education Services (AES) / PHEAA [Pennsylvania] FFELP 19 7 7 19 10 6
Ardent Financial FFELP            
Bank of America Private
Consolidation
3 28 16 3 42 16
Bank of Lake Mills FFELP 31   80 28   71
Bank of Texas FFELP            
Bankers Trust FFELP            
Boeing Credit Union FFELP            
Brazos HESC [Texas]
Brazos Student Lending, Academic Finance Corporation, Educational Funding Services, Inc. and Acapita.
FFELP 23 9 4 26 19 4
Bremer Bank Private
Consolidation
           
Cadence Bank FFELP            
Carnegie Student Loans FFELP            
Capitol Federal Savings, Kansas FFELP            
Capital One/Axiom FFELP            
Citi Student Loan Corporation Consolidation 2 3 2 2 7 2
City Bank Texas FFELP            
College Board FFELP 25   73 25   78
College Loan Corporation FFELP
Private
8 6 8 7 9 9
College Solutions Network FFELP 96 78   40 70 88
Collegiate Solutions FFELP   55 70   28 70
CollegeInvest [Colorado] Consolidation 45 48 38 42 34 39
Comerica Bank FFELP
Private
37   81 39 79 92
Commerce Bank Consolidation 32   59 34   64
Commercial Bank of Texas FFELP
Private
           
CoreFirst Bank FFELP            
Cornhusker Bank FFELP            
COSTEP FFELP            
Credit Union of Texas FFELP            
Cy-Fair Federal Credit Union FFELP            
Deutsche Bank Trust Company FFELP            
Education Credit Union FFELP            
Education Finance Partners Private
Private Consolidation
           
F&M Bank and Trust Company FFELP            
Falcon International Bank FFELP            
Federal Student Loan Solutions FFELP            
FinanSure FFELP
Private
  24 60   18 47
First Financial Bank, Eastland FFELP            
First Horizon Bank FFELP            
First Niagara Bank FFELP            
First Service Credit Union FFELP            
First United Bank FFELP            
FirstBank Southwest FFELP            
FirstMark Credit Union FFELP            
Freestone Credit Union FFELP            
Frost National Bank FFELP 73     66   98
GATE Student Loan Program Private            
GCO-ELF Consolidation   33 14   24 12
Goal Financial FFELP   5 10 64 13 11
Graduate Leverage Consolidation   14 48 54 11 44
Happy State Bank FFELP            
HCSB, A State Banking Association FFELP            
Heights State Bank FFELP            
HELP Alternative Loans Private            
HSBC Bank USA, NA FFELP 41 76 53 43 94 57
Hereford State Bank FFELP            
IEFC Private            
Independence Federal Savings Bank FFELP 77     87    
Independent Bankers Bank FFELP            
International Bank of Commerce FFELP            
Iowa Student Loan [Iowa] Consolidation
Private
  26 25   26 22
ISM Education Loans [Indiana] Consolidation 58 23 35 76 22 27
JPMorgan Chase Consolidation 7 20 11 4 5 8
K2 Student Loan Solutions FFELP   37 61   23 52
Kansas State Bank of Manhattan FFELP
Private
62     69    
Kentucky Higher Education Student Loan Corporation [Kentucky] Consolidation 20 41 30 21 43 26
Kleberg Bank FFELP            
Legacy Texas Bank FFELP            
Loan to Learn Private            
Loanster Financial Group LLC Consolidation            
M&I Bank Consolidation            
M&T Bank FFELP 40 97 91 38   91
MEFA [Massachusetts] FFELP
Private
74 72 69 62 77 69
MHESAC [Montana] Consolidation   34 36   32 34
MHESLA [Michigan] FFELP
Private
  60 29   72 29
Mills County State Bank FFELP            
MyRichUncle FFELP            
MOHELA [Missouri] Consolidation
Private
  15 12   15 15
National Bank of Andrews FFELP            
National Education FFELP 26 31 18 27 50 48
National Student Loan Group LLC (NSL Direct) FFELP   61     69  
Neches Federal Credit Union FFELP            
NELNET, Union Bank & Trust Consolidation
Private
Private Consolidation
16 2 3 14 2 3
NextStudent FFELP
Private Consolidation
100 4 45 59 3 31
NHHELCO [New Hampshire] Private
Consolidation
42 45 39 41 63 41
NorthStar/T.H.E. [Minnesota] Consolidation 13 21 15 11 45 14
Northwest Savings Bank FFELP for first-time borrowers   89        
NTHEA Consolidation   38 36   38 37
PlainsCapital Bank FFELP 81     91    
Red River Federal Credit Union FFELP            
Regions Bank Consolidation 34 62 43 18 86 50
Sallie Mae Private (Recourse Loans Only)
Consolidation
1 1 1 1 1 1
San Antonio Federal Credit Union FFELP            
Security Bank of Kansas City FFELP            
Sovereign Bank FFELP 82 88 88 92    
Spokane Teachers Credit Union FFELP            
SAF-MT [Montana] FFELP outside Montana            
ScholarPoint Consolidation
Private Consolidation
  51     53  
South Carolina Student Loan Corporation Consolidation 21 29 22 23 37 20
StarTrust Federal Credit Union FFELP            
Student Capital Corporation FFELP            
Student Loan Xpress FFELP
Private
15 8 9 12 6 10
SunTrust Education Loans FFELP (only in Texas) 14 11 19 13 30 18
Tarrant County Credit Union FFELP            
TCF Bank FFELP 44   98 44    
TD Banknorth FFELP
Private
           
Texas Bay Area Credit Union FFELP            
Texas Dow Employees Credit Union FFELP            
Texas Independent Bank FFELP            
Texas Rural Communities FFELP            
THE National Bank FFELP
Private
           
TierOne Bank FFELP            
Town and Country Bank Stephenville FFELP            
UHEAA Consolidation            
University of Miami FFELP 86     89    
Urban Ed Express FFELP
Private
           
Wachovia Education Finance Consolidation
Private (Undergraduate, Continuing Education)
5 10 5 6 16 7
Washington Mutual FFELP
Private
83          
Weatherford National Bank FFELP            
Wells Fargo Consolidation 4 18 6 5 8 5
West Des Moines State Bank FFELP
Private
           
Wichita Falls Teachers Federal Credit Union FFELP            
Widener University FFELP            
Zions Bank FFELP
Private
61   97 81    

In addition, 6 lenders that provide K-12 loans have suspended those products: GCO-ELF, M&T Bank, Bank of America (PrepGATE), Citi Student Loans, Brazos StudentLoans.com and TERI PLEASE.

 
     
Failed Securitizations

Lenders with failed student loan securitization (auction rates) include:

  • Brazos
  • EdSouth
  • College Loan Corporation
  • Montana Higher Education Student Assistance Corporation
  • Mississippi
  • Sallie Mae
  • First Marblehead
  • Vermont (VSAC)

Lenders Reentering the Student Loan Marketplace

The following lenders have resumed making loans under one or more education loan programs that had previously been suspended at least in part:

  • Graduate Leverage
  • Kentucky Higher Education Student Loan Corporation
  • NorthStar Guarantee
  • River City Federal Credit Union

Brazos reentered FFELP but then suspended participation a second time after seeing the final details of the terms of the US Department of Education's loan purchase authority.

Chronology of Lender Actions

This table shows a timeline of actions that lenders have taken with regard to the changed environment for lender profitability, such as suspending one or more loan programs, laying off staff, closing servicing centers and suspending loan acquisitions.

LenderWhen?What?
Loan to Learn 1-AUG-07 Layoff many staff
College Board 22-AUG-07 Exits FFELP 10/15/07 due to NY SLATE
NELNET 6-SEP-07 Layoff 400/3,300 (12%)
GCO-ELF 25-SEP-07 Suspending consolidation loan acquisitions
PHEAA 28-SEP-07 Hiring freeze, attrition
Boeing Credit Union 28-SEP-07 Exiting FFELP effective 9/28/07
Loan to Learn 30-SEP-07 No new private student loans
NextStudent 1-OCT-07 Suspending new Stafford/PLUS loans. Layoff 100/409 (24%).
SunTrust 3-OCT-07 Sells a portion of loan portfolio to Nelnet and will close Murfreesboro TN servicing center in April 2008. Will continue to service FFELP loans.
First Niagara Bank 4-OCT-07 Exits student loans
RISLA 4-OCT-07 Ends NELNET partnership
US Education Finance Group ? Layoff 25/45 (56%)
FinanSure 26-OCT-07 Exit FFELP/Private, layoffs
Illinois SAC 7-NOV-07 Layoff 50/470 (11%) + 18 vacant (4%). Down to 420 staff from 520 in January 2007.
JP Morgan Chase 8-NOV-07 Hired 125 of Nelnet layoffs 12/1/07
College Loan Corporation 12-NOV-07 Layoff 340/700 (49%)
Federal Student Loan Solutions 17-NOV-07 fsls.net site no longer responding
Student Loan Xpress 30-NOV-07 Ended private student loan, continuing FFELP
Student Capital Corporation DEC-07 Dissolved brand, absorbed into College Loan Corporation
Loanster Financial Group LLC 14-DEC-07 Suspending consolidation loans
Sallie Mae 27-DEC-07 Halting FFELP spot market purchases
Goal Financial 31-DEC-07 Exits FFELP, layoff 134/300 (from Warn Act Notices, company web site)
National Education 9-JAN-08 Suspending FFELP 1/15/08, layoffs?
Sallie Mae 18-JAN-08 Layoff 350/11,000 (3%). The company also announced plans to cut costs by 20% by 2010 which will likely entail further layoffs of thousands of employees.
Sallie Mae 18-JAN-08 Sallie Mae ended recourse loans effective 3/1/08 at Corinthian, Career Education, ITT Educational Services Inc., DeVry, Education Management Corporation, Lincoln Educational Services.
NELNET 23-JAN-08 Layoff 300 (10%)
NELNET 23-JAN-08 Stops making new consolidation loans
Kentucky HEAA 25-JAN-08 Ending 3 loan forgiveness programs
NHHELCO 31-JAN-08 Suspending federal consolidation loans effective 2/1/08.
College Loan Corporation 31-JAN-08 Suspending FFELP 3/1/08, layoff 260/360 (72%), no longer offering private loans at certain for-profit colleges
NextStudent 1-FEB-08 Suspending new FFELP consolidation loans (continuing private loans and private consolidation loans)
Ardent Financial / National Student Loan Group LLC (NSL Direct) 1-FEB-08 Suspending participation in the federal consolidation loan program effective 2/1/08. Still making private consolidation loans.
Silver State Helicopters 4-FEB-08 Silver State Helicopters, a Nevada-based helicopter flight school, blames "a rapid, unprecedented downturn in the U.S. credit markets, which severely curtailed the availability of student loans for the company's flight academy students and resulted in a sharp and sudden downturn in new student enrollment" for its Chapter 7 bankruptcy filing and closure. This affected more than 2,500 students.
Collegiate Solutions 5-FEB-08 Exiting FFELP
First Marblehead 6-FEB-08 Layoff (estimate) more than 100 of 1,100, plus attrition and freezing. Company refused to confirm actual number.
Independent Bankers Bank 7-FEB-08 Exiting FFELP 2/15/08
Michigan Higher Ed SLA 12-FEB-08 Suspending MI-LOAN private student loan 2/15/08
ISM Educ. Loans (Indiana) 14-FEB-08 Suspending Consolidation Loans
American Educ. Svcs (AES) 15-FEB-08 Suspending FFELP effective 3/7/08
Security Bank of Kansas City 15-FEB-08 Exiting FFELP
Capital One/Axiom 15-FEB-08 Exiting FFELP 4/1/08
MOHELA (Missouri) 15-FEB-08 Suspending consolidation loans, private loans. Layoff 16/271 (5.9%) plus 23 jobs through attrition.
Iowa Student Loan 18-FEB-08 Suspending FFELP loan acquisitions and FFELP consolidation loans 2/29/08.
NorthStar/T.H.E. 18-FEB-08 Suspending all loan discounts (including existing borrowers)
Sallie Mae 20-FEB-08 Ending serial (subsequent) private student loans at certain for-profit colleges, not just new borrowers.
PHEAA 26-FEB-08 Suspended FFELP loan originations and secondary market acquisitions effective 3/7/08. Affects 140,000 borrowers, $500M loan volume. Still guaranteeing and servicing loans.
HELP Alternative Loans 22-FEB-08 Discontinued private student loan program.
Brazos 25-FEB-08 Suspending in-house originations
Loan to Learn 1-MAR-08 Layoff additional staff. Still servicing existing portfolio.
College Solutions Network 1-MAR-08